At Duit88, your privacy is our priority. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.
Six core principles that shape our Privacy Policy and ensure your personal data remains protected at all times.
Duit88 collects only the personal data that is strictly necessary to provide our services. We do not collect irrelevant or excessive information — only what is needed to ensure a safe and seamless gaming experience.
All data is encrypted using industry-standard 256-bit SSL technology. Our servers are protected by multi-layered firewalls and monitored around the clock by our cybersecurity team to prevent any unauthorised access.
As a Duit88 member, you have the full right to access, correct, transfer or request the deletion of your personal data at any time through the account settings section or by contacting our support team.
Duit88 has never sold, and will never sell, members' personal data to third parties for advertising or marketing purposes. Your data is shared only with partners who are necessary for the delivery of our services.
Duit88's Privacy Policy is fully drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all data protection principles prescribed under Malaysian law.
In the event of a data breach affecting your personal information, Duit88 is committed to notifying you within 72 hours of the breach being identified, in line with data protection best practices.
Welcome to the Privacy Policy page Duit88, Malaysia's trusted online betting platform. This Privacy Policy sets out in detail how Duit88 collect, use, disclose, store and protect your personal data when you use our website, mobile app and other services.
By registering an account, visiting our website, or using any of our services Duit88, you hereby consent to the collection and use of your information as described in this Privacy Policy. We encourage you to read this document carefully before providing us with any personal information.
Privacy Policy Duit88 drafted in full accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and in accordance with the seven data protection principles prescribed under that legislation, namely: the General Principle, the Notice & Choice Principle, the Disclosure Principle, the Security Principle, the Data Integrity Principle, the Access Principle, and the Limited Use Principle.
This Privacy Policy applies solely to the Duit88 only. If you click on any links to third-party websites, please review their privacy policies separately.
Duit88 collect various types of personal data to provide safe, transparent and efficient services to all our members in Malaysia. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, national identity card number (MyKad), date of birth, gender | Identity verification (KYC) |
| Contact Information | Email address, phone number, residential address in Malaysia | Communication & account verification |
| Financial Information | Bank name, account number, e-wallet details (TnG, GrabPay, DuitNow) | Deposit & withdrawal processing |
| Verification Documents | MyKad copy, utility bills, bank statements | KYC & AML Compliance |
When you use the platform Duit88, we automatically collect technical data including:
Important: Duit88 will never ask for your bank account password, e-wallet PIN or full credit card details via email, WhatsApp or live chat. Please be vigilant against any fraudulent attempts.
Duit88 uses collected personal data for lawful and transparent purposes. We process your data only on a solid legal basis in accordance with Malaysia's PDPA 2010.
You may withdraw your consent to receive marketing communications at any time by contacting us at support@duit88.bet or through your account settings.
Duit88 does not sell, rent, or commercialise your personal data to any third party for marketing purposes. However, we may share your data with certain parties in limited and lawful circumstances, as outlined below:
| Third-Party Categories | Purpose of Sharing | Disclosure Limits |
|---|---|---|
| Game Providers | Enables access to Live Casino games, slots, and sports | Minimum |
| Malaysian Payment Processors | Processing deposits & withdrawals via FPX, DuitNow, TnG, and more | Regulated |
| KYC & Verification Services | Identity and document verification for new members | Regulated |
| Hosting & Cloud Services | Store and process data on secure servers | Regulated |
| Legal Authorities | Compliance with court orders, AML/fraud investigations | As needed |
All third-party partners Duit88 are required to sign a strict data protection agreement and are only permitted to use your data for the specified purposes. They are not permitted to use your data for any other purpose without our written consent.
Duit88 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected against unauthorised access, use, disclosure, alteration, or destruction.
Although Duit88 takes all reasonable technical measures to protect your account, account security also depends on your own actions. We recommend that you:
Under Personal Data Protection Act 2010 (PDPA) Malaysia, you have certain rights regarding the personal data we hold about you. Duit88 respects and facilitates the exercise of these rights:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete personal data held in our records.
Request the deletion of your personal data, subject to applicable legal requirements.
Restrict how we process your data under certain permitted circumstances.
Receive a copy of your data in a machine-readable format for portability purposes.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our Data Protection Officer (DPO) by email at support@duit88.bet by specifying the right you wish to exercise along with your identity verification details. We will process your request within 21 working days in accordance with PDPA 2010 requirements.
Website Duit88 use cookies and similar tracking technologies to enhance your experience, understand platform usage patterns and maintain the security of your session.
You can control and manage cookies through your web browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to view, delete, or block cookies. Please note, however, that disabling essential cookies may affect certain platform functions. Duit88.
Duit88 retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law.
| Data Type | Retention Period | Storage Essentials |
|---|---|---|
| Active account data (name, email, phone) | Throughout the active account period + 7 years | Operational & legal requirements |
| Financial transaction records | 7 years after the transaction | AML & Malaysian tax compliance |
| KYC verification documents | 5 years after account closure | Legal requirements |
| Activity & security logs | 2 years | Security & fraud investigation |
| Customer support communication data | 3 years | Operational requirements |
| Marketing data (with consent) | Until consent is withdrawn | Member consent |
Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Duit88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. You will be notified of any significant amendments through:
Continued use of the platform Duit88 after the amendment's effective date constitutes your acceptance of the updated Privacy Policy. The date of the most recent update is always displayed at the top of this page. We recommend checking this page periodically.
Should you have any questions, concerns, or complaints regarding this Privacy Policy or the way Duit88 handling your personal data, please reach out to us through the following channels:
We are committed to responding to all privacy-related inquiries within 3 working days. For more complex complaints requiring detailed investigation, we will provide progress updates within 14 working days.
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia under the Ministry of Digital.
Our Malay-speaking Duit88 support team is available around the clock, every day. Don't hesitate to reach out if you have any concerns about your privacy or data security.